There are some exciting things happening within FGIA Education! Earlier this year, FGIA launched a new Learning Management System (LMS) for our online trainings. Two new a la carte courses just became available from the upcoming FenestrationMasters® 3.0 program. Finally, registration for the FGIA IG Fabricator Workshop is now open!...
GlassBuild is almost here! The largest event for the glass, window and door industries in North America is taking place September 30-October 2 in Dallas, TX. While GlassBuild American is known for being the place to hear about new technologies and products first, it is also a great place to...
At the Annual Conference of the American Society of Association Executives (ASAE) held earlier this month, I attended an interesting session on customer experience, or CX. The overarching theme was about making decisions that benefit customers, employees and the bottom line. Customer experience professionals believe customers form their opinions by...